:root { --ink: #202f46; --muted: #6f7d90; --soft: #f5f7fa; --line: #e5eaf1; --blue: #3978d4; --blue-dark: #2866bb; --white: #fff; }
* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; }
.customer-body { background: #f8fafc; color: var(--ink); font: 14px/1.65 Inter, ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif; }
a { color: var(--blue); text-decoration: none; }
button, input, select, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
a:focus-visible, button:focus-visible, summary:focus-visible, [tabindex]:focus-visible { outline: 2px solid var(--blue); outline-offset: 4px; }
.customer-visually-hidden { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
.customer-skip-link { position: fixed; z-index: 10; top: -80px; left: 16px; padding: 12px; background: white; }
.customer-skip-link:focus { top: 8px; }
.customer-header { display: flex; align-items: center; justify-content: space-between; gap: 24px; max-width: 1184px; margin: auto; padding: 18px 28px; }
.customer-brand { display: flex; align-items: center; flex-shrink: 0; }
.customer-brand img { width: auto; height: 48px; max-width: 100%; object-fit: contain; }
.customer-nav { display: flex; align-items: center; gap: 26px; }
.customer-nav a { color: #5e6c80; font-size: 13px; padding: 8px 0; }
.customer-nav a[aria-current], .customer-nav a:hover { color: var(--blue); }
.customer-main { max-width: 1184px; min-height: calc(100vh - 160px); margin: auto; padding: 18px 28px 56px; }
.customer-footer { display: flex; justify-content: space-between; gap: 16px; max-width: 1184px; margin: auto; border-top: 1px solid var(--line); padding: 18px 28px; color: var(--muted); font-size: 11px; }
.customer-welcome { max-width: 780px; text-align: center; padding: 44px 20px 38px; margin: auto; }
.customer-eyebrow { font-size: 11px; font-weight: 600; letter-spacing: 1px; color: var(--muted); }
.customer-welcome h1 { margin: 14px 0; font-size: 40px; line-height: 1.2; letter-spacing: -1.2px; font-weight: 650; }
.customer-welcome > p { max-width: 640px; margin: 0 auto 24px; color: var(--muted); font-size: 16px; line-height: 1.9; }
.customer-intents { display: flex; justify-content: center; flex-wrap: wrap; gap: 14px 24px; margin-top: 20px; font-size: 13px; }
.customer-primary-button, .customer-secondary-button { display: inline-flex; align-items: center; justify-content: center; gap: 16px; min-height: 44px; padding: 10px 18px; border: 1px solid transparent; border-radius: 8px; background: var(--blue); color: white; font: inherit; font-size: 13px; font-weight: 550; cursor: pointer; text-align: center; }
.customer-primary-button:hover { background: var(--blue-dark); }
.customer-primary-button span { font-size: 18px; line-height: 1; }
.customer-secondary-button { background: white; border-color: var(--line); color: var(--blue); }
.customer-search-card { scroll-margin-top: 20px; background: white; border: 1px solid var(--line); border-radius: 12px; padding: 26px; margin-top: 18px; }
.customer-section-heading { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin-bottom: 22px; }
.customer-section-heading h2, .customer-info-section h2 { margin: 0; font-size: 20px; line-height: 1.5; font-weight: 600; }
.customer-section-heading p { margin: 6px 0 0; color: var(--muted); font-size: 13px; }
.demo-tag { display: inline-block; font-size: 11px; line-height: 1.5; color: #778496; background: #f1f4f8; padding: 4px 8px; border-radius: 5px; font-weight: 400; white-space: nowrap; }
.customer-search-grid { display: grid; grid-template-columns: 1.4fr 1.1fr 1.1fr .65fr .65fr .6fr auto; gap: 12px; align-items: end; }
.customer-field { display: flex; flex-direction: column; gap: 8px; min-width: 0; }
.customer-field > span, .booking-input-grid label { color: #536176; font-size: 12px; font-weight: 500; }
.customer-field input, .customer-field select, .booking-input-grid input, .customer-chat-form textarea, .hotel-assistant-form textarea { width: 100%; min-width: 0; height: 44px; padding: 10px 12px; border: 1px solid #dce3ed; border-radius: 7px; background: white; color: var(--ink); font-size: 14px; outline: none; }
.customer-field input:focus, .customer-field select:focus, .booking-input-grid input:focus, .customer-chat-form textarea:focus, .hotel-assistant-form textarea:focus { border-color: #79a6e6; box-shadow: 0 0 0 3px #3978d415; }
.customer-demo-note, .customer-disclaimer { color: var(--muted); font-size: 12px; line-height: 1.75; margin: 16px 0 0; }
.customer-disclaimer summary { cursor: pointer; }
.customer-disclaimer p { margin: 8px 0; }
.customer-form-error { color: #b44641; font-size: 13px; margin: 12px 0 0; }
.customer-alert { background: #edf4fc; border-radius: 7px; padding: 12px 18px; margin-bottom: 16px; }
.customer-ai-split { display: grid; grid-template-columns: 1fr 1fr; gap: 36px; margin: 36px 0 12px; }
.customer-ai-split article { display: flex; gap: 16px; padding: 10px 0; }
.customer-ai-split h2 { margin: 0 0 8px; font-size: 17px; font-weight: 600; }
.customer-ai-split p { color: var(--muted); margin: 0 0 10px; font-size: 13px; }
.split-icon, .assistant-symbol { width: 40px; height: 40px; display: grid; place-items: center; border-radius: 10px; flex-shrink: 0; background: #edf4fc; color: var(--blue); font-size: 22px; }
.customer-back-link { display: inline-block; font-size: 13px; margin: 0 0 20px; }
.customer-results-heading { display: flex; align-items: center; justify-content: space-between; gap: 20px; margin: 22px 0 26px; }
.customer-results-heading h1, .hotel-customer-title h1 { margin: 8px 0 10px; font-size: 30px; line-height: 1.35; letter-spacing: -.7px; font-weight: 650; overflow-wrap: anywhere; }
.customer-results-heading p, .hotel-customer-title p { margin: 0; color: var(--muted); font-size: 14px; }
.customer-result-list { display: grid; gap: 0; background: white; border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
.customer-hotel-card { display: grid; grid-template-columns: minmax(0, 1fr) 210px; gap: 28px; padding: 26px; border-bottom: 1px solid var(--line); }
.customer-hotel-card:last-child { border-bottom: 0; }
.customer-hotel-copy { min-width: 0; }
.customer-hotel-copy h3 { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; margin: 8px 0; font-size: 21px; line-height: 1.5; }
.customer-stars { font-size: 11px; color: #b99040; letter-spacing: 1px; }
.customer-hotel-copy > p { font-size: 13px; line-height: 1.8; color: var(--muted); margin: 0 0 14px; }
.customer-service-list { display: flex; flex-wrap: wrap; gap: 8px; }
.customer-service-list span { font-size: 11px; padding: 4px 8px; border-radius: 5px; background: var(--soft); color: #617087; }
.customer-room-line { font-size: 13px; display: flex; flex-wrap: wrap; gap: 14px; margin-top: 14px; color: #617087; }
.available-pill { color: #34816b; }
.customer-price-column { border-left: 1px solid var(--line); padding-left: 26px; display: flex; flex-direction: column; align-items: flex-end; justify-content: center; gap: 4px; }
.customer-price-column > small, .room-card-price > small { color: var(--muted); font-size: 11px; }
.customer-price-column > strong { font-size: 26px; }
.customer-price-column > span, .customer-price-column > b { font-size: 12px; color: #617087; font-weight: 400; }
.customer-price-column .customer-primary-button { margin-top: 12px; width: 100%; }
.customer-state-card { text-align: center; padding: 36px 24px; background: white; border: 1px solid var(--line); border-radius: 10px; }
.customer-state-card h2 { font-size: 20px; margin: 0 0 12px; }
.customer-state-card p { color: var(--muted); }
.customer-progress { display: flex; flex-wrap: wrap; list-style: none; gap: 14px 28px; padding: 16px 0; margin: 0 0 22px; border-bottom: 1px solid var(--line); font-size: 12px; color: #8390a2; }
.customer-progress li { display: flex; align-items: center; gap: 8px; }
.customer-progress li > span { width: 24px; height: 24px; border-radius: 50%; display: grid; place-items: center; background: #edf0f5; font-size: 11px; }
.customer-progress .is-current { color: var(--blue); font-weight: 600; }
.customer-progress .is-current > span { background: var(--blue); color: white; }
.customer-progress .is-complete { color: #60738c; }
.hotel-customer-hero { margin: 10px 0 28px; }
.hotel-public-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 20px; }
.customer-hotel-columns, .customer-booking-grid { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 26px; align-items: start; }
.customer-hotel-main { display: grid; gap: 22px; min-width: 0; }
.customer-info-section, .customer-stay-card, .hotel-assistant-card, .customer-booking-form { background: white; border: 1px solid var(--line); border-radius: 10px; padding: 26px; min-width: 0; }
.customer-info-section h2 { margin: 8px 0 16px; }
.hotel-description, .hotel-content-public p { font-size: 14px; line-height: 1.85; color: #637288; white-space: pre-line; overflow-wrap: anywhere; }
.hotel-facts { display: flex; flex-wrap: wrap; gap: 24px; margin-top: 20px; }
.hotel-facts span { display: flex; flex-direction: column; gap: 6px; font-size: 12px; color: var(--muted); }
.hotel-facts b { font-size: 14px; color: var(--ink); }
.customer-room-card { display: flex; gap: 24px; justify-content: space-between; padding: 22px 0; border-top: 1px solid var(--line); }
.customer-room-card h3 { font-size: 18px; margin: 8px 0; }
.customer-room-card p, .customer-room-card small { color: var(--muted); font-size: 13px; }
.room-card-price { display: flex; flex-direction: column; align-items: flex-end; flex-shrink: 0; gap: 6px; }
.room-card-price > strong { font-size: 23px; }
.room-card-price > span { font-size: 12px; color: var(--muted); }
.room-card-price .customer-primary-button { margin-top: 10px; }
.customer-amenities { display: flex; flex-wrap: wrap; gap: 12px 20px; font-size: 14px; color: #617087; }
.customer-amenities i { color: #34816b; font-style: normal; margin-right: 6px; }
.hotel-content-public { border-top: 1px solid var(--line); padding: 16px 0; }
.hotel-content-public h3 { font-size: 16px; margin: 0 0 8px; }
.hotel-content-public p { margin: 0; }
.customer-stay-card { position: sticky; top: 20px; }
.customer-stay-card h2 { margin: 10px 0 20px; font-size: 21px; overflow-wrap: anywhere; }
.customer-stay-card > div { display: grid; gap: 6px; padding: 14px 0; border-top: 1px solid var(--line); font-size: 13px; }
.customer-stay-card > div > span { color: var(--muted); }
.customer-stay-card > div > strong { overflow-wrap: anywhere; font-weight: 550; }
.customer-stay-card > p { font-size: 12px; color: var(--muted); line-height: 1.8; }
.customer-stay-card .booking-total strong { font-size: 24px; }
.assistant-heading { display: flex; gap: 14px; align-items: center; margin-bottom: 22px; }
.assistant-heading h2 { margin: 6px 0; font-size: 20px; }
.assistant-heading p { margin: 0; color: var(--muted); font-size: 13px; }
.hotel-assistant-form { display: flex; flex-direction: column; align-items: stretch; gap: 12px; margin-top: 22px; }
.hotel-assistant-form label { font-size: 12px; color: #617087; }
.hotel-assistant-form textarea { min-height: 80px; resize: vertical; }
.hotel-assistant-form button { align-self: flex-end; }
.customer-inline-note { color: var(--muted); font-size: 13px; }
.booking-input-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.booking-input-grid label { display: flex; flex-direction: column; gap: 8px; }
.booking-input-grid label small { color: #b44641; font-weight: 400; }
.booking-input-wide { grid-column: 1 / -1; }
.customer-booking-form h2 { font-size: 20px; margin: 0 0 24px; }
.customer-submit { margin-top: 20px; width: 100%; }
.customer-chat-page .customer-main { max-width: 1000px; padding-top: 6px; padding-bottom: 18px; min-height: 0; }
.customer-chat-shell { display: grid; grid-template-rows: auto minmax(0, 1fr) auto auto; height: min(680px, calc(100dvh - 160px)); min-height: 380px; background: white; border: 1px solid var(--line); border-radius: 12px; overflow: hidden; }
.customer-chat-heading { display: flex; align-items: center; gap: 14px; border-bottom: 1px solid var(--line); padding: 18px 24px; }
.customer-chat-heading > div { flex: 1; }
.customer-chat-heading h1 { font-size: 18px; margin: 0; font-weight: 600; }
.customer-chat-heading p { margin: 3px 0 0; font-size: 12px; color: var(--muted); }
.customer-chat-history { overflow-y: auto; overscroll-behavior: contain; padding: 26px; scrollbar-width: thin; }
.customer-chat-messages { list-style: none; display: flex; flex-direction: column; gap: 20px; padding: 0; margin: 0; }
.customer-chat-bubble { max-width: 85%; border-radius: 10px; padding: 16px 18px; overflow-wrap: anywhere; font-size: 14px; line-height: 1.85; }
.customer-chat-bubble strong { display: block; font-size: 11px; font-weight: 600; margin-bottom: 6px; color: #65758b; }
.customer-chat-bubble p { margin: 0; white-space: pre-wrap; }
.assistant-bubble { background: #f3f5f8; align-self: flex-start; }
.guest-bubble { background: #edf4fc; align-self: flex-end; }
.customer-chat-starters { padding: 18px 0 0; }
.customer-chat-starters p { font-size: 12px; color: var(--muted); }
.customer-chat-starters button { display: block; text-align: left; border: 1px solid var(--line); border-radius: 7px; background: white; padding: 10px 14px; margin-top: 10px; color: var(--blue); cursor: pointer; font-size: 13px; }
.customer-chat-form { display: flex; flex-wrap: wrap; align-items: flex-end; gap: 12px; padding: 18px 24px 10px; border-top: 1px solid var(--line); background: white; }
.customer-chat-form textarea { flex: 1; width: 0; height: 64px; resize: none; font-size: 15px; }
.customer-chat-form button { height: 44px; }
.customer-chat-form .customer-form-error { width: 100%; margin: 0; }
.customer-chat-note { font-size: 11px; color: var(--muted); margin: 0; padding: 0 24px 14px; }
.chat-results-heading { margin: 28px 0 0; }
.chat-results-heading h2 { font-size: 20px; margin: 0 0 6px; }
.chat-results-heading > p { font-size: 12px; margin: 6px 0; color: var(--muted); }
.chat-results-heading .customer-result-list { margin-top: 18px; }
.chat-results-heading .customer-hotel-card { grid-template-columns: minmax(0, 1fr) 185px; gap: 18px; padding: 20px; }
.chat-results-heading .customer-hotel-copy h3 { font-size: 18px; }
.customer-phone-layout { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(250px, 1fr); gap: 30px; align-items: start; }
.phone-demo-shell { padding: 26px; background: white; border: 1px solid var(--line); border-radius: 10px; }
.phone-connection-note { color: var(--muted); font-size: 11px; }
.phone-transcript { display: flex; flex-direction: column; gap: 18px; }
.phone-transcript article { max-width: 88%; padding: 14px 18px; border-radius: 9px; background: #edf4fc; align-self: flex-end; }
.phone-transcript article.phone-ai-line { align-self: flex-start; background: #f3f5f8; }
.phone-transcript article > span { font-size: 10px; color: var(--muted); font-weight: 600; }
.phone-transcript article p { font-size: 14px; margin: 7px 0 0; }
.customer-phone-capabilities { padding: 12px 0; }
.customer-phone-capabilities h2 { font-size: 20px; margin: 0 0 24px; }
.customer-phone-capabilities ol { padding-left: 24px; display: grid; gap: 22px; font-size: 14px; }
.customer-phone-capabilities p { color: var(--muted); font-size: 13px; margin: 6px 0 0; }
.reservation-result-page { max-width: 820px; margin: 20px auto; padding: 34px; background: white; border: 1px solid var(--line); border-radius: 12px; text-align: center; }
.reservation-success-icon { display: grid; place-items: center; width: 48px; height: 48px; margin: 0 auto 18px; background: #edf8f2; color: #34816b; border-radius: 50%; font-size: 24px; }
.reservation-result-page h1 { font-size: 28px; line-height: 1.4; margin: 12px 0; font-weight: 600; }
.reservation-result-page > p { font-size: 13px; color: var(--muted); }
.reservation-number-box { display: grid; gap: 8px; margin: 24px 0; padding: 18px; border-radius: 8px; background: var(--soft); }
.reservation-number-box span { font-size: 11px; color: var(--muted); }
.reservation-number-box strong { font-size: 22px; overflow-wrap: anywhere; }
.reservation-result-card { display: grid; grid-template-columns: 1fr 1fr; gap: 26px; text-align: left; padding: 24px 0; border-top: 1px solid var(--line); }
.reservation-result-card > div { display: grid; gap: 8px; min-width: 0; }
.reservation-result-card h2 { font-size: 20px; margin: 0; }
.reservation-result-card p, .reservation-result-card small { font-size: 13px; color: var(--muted); margin: 0; overflow-wrap: anywhere; }
.reservation-result-card strong { font-size: 15px; font-weight: 550; overflow-wrap: anywhere; }
.reservation-result-total strong { font-size: 24px; }
.reservation-next-actions { display: flex; justify-content: center; align-items: center; flex-wrap: wrap; gap: 24px; margin-top: 18px; }
@media (max-width: 1050px) {
    .customer-search-grid { grid-template-columns: repeat(4, minmax(0, 1fr)); }
    .customer-field-wide, .customer-search-grid > button { grid-column: span 2; }
    .customer-hotel-columns, .customer-booking-grid { grid-template-columns: minmax(0, 1fr) 260px; gap: 20px; }
    .customer-room-card { flex-direction: column; }
    .room-card-price { align-items: flex-start; }
}
@media (max-width: 760px) {
    .customer-header { padding: 16px 20px; gap: 14px; }
    .customer-nav { gap: 18px; }
    .customer-nav a { font-size: 12px; }
    .customer-main { padding: 16px 20px 36px; }
    .customer-welcome h1 { font-size: 34px; }
    .customer-hotel-columns, .customer-booking-grid, .customer-phone-layout { grid-template-columns: 1fr; }
    .customer-stay-card { position: static; }
    .customer-hotel-columns > .customer-stay-card { grid-row: 1; }
    .customer-booking-grid > .customer-stay-card { grid-row: 1; }
    .customer-hotel-card, .chat-results-heading .customer-hotel-card { grid-template-columns: minmax(0, 1fr); gap: 18px; }
    .customer-price-column { padding: 14px 0 0; border-left: 0; border-top: 1px solid var(--line); align-items: flex-start; }
    .customer-price-column .customer-primary-button { width: auto; }
    .customer-phone-capabilities { padding: 8px 10px; }
}
@media (max-width: 560px) {
    .customer-header { flex-direction: column; align-items: flex-start; gap: 8px; padding: 12px 16px; }
    .customer-brand img { height: 36px; }
    .customer-nav { justify-content: space-between; width: 100%; gap: 10px; }
    .customer-nav a { min-height: 36px; font-size: 12px; }
    .customer-main { padding: 12px 14px 30px; }
    .customer-footer { flex-direction: column; padding: 16px; gap: 4px; font-size: 10px; }
    .customer-welcome { padding: 28px 8px 20px; }
    .customer-welcome h1 { font-size: 30px; }
    .customer-welcome > p { font-size: 14px; }
    .customer-intents { gap: 12px 18px; }
    .customer-search-card, .customer-info-section, .customer-stay-card, .hotel-assistant-card, .customer-booking-form, .phone-demo-shell { padding: 20px; }
    .customer-search-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .customer-field-wide, .customer-search-grid > button { grid-column: 1 / -1; }
    .customer-field input, .customer-field select, .booking-input-grid input, .hotel-assistant-form textarea { font-size: 16px; }
    .customer-ai-split { grid-template-columns: 1fr; gap: 18px; margin-top: 26px; }
    .customer-results-heading { align-items: flex-start; }
    .customer-results-heading h1, .hotel-customer-title h1 { font-size: 26px; }
    .customer-results-heading p { font-size: 13px; }
    .customer-hotel-card { padding: 20px; }
    .customer-hotel-copy h3 { font-size: 20px; }
    .customer-progress { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; font-size: 11px; }
    .booking-input-grid, .reservation-result-card { grid-template-columns: 1fr; }
    .booking-input-wide { grid-column: auto; }
    .customer-chat-page .customer-main { padding: 6px 10px 12px; }
    .customer-chat-shell { height: calc(100dvh - 184px); min-height: 340px; border-radius: 10px; }
    .customer-chat-heading { padding: 12px 14px; gap: 10px; }
    .customer-chat-heading p { font-size: 10px; }
    .customer-chat-history { padding: 18px 14px; }
    .customer-chat-bubble { max-width: 94%; padding: 13px 15px; }
    .customer-chat-form { padding: 12px 12px 8px; gap: 8px; }
    .customer-chat-form textarea { font-size: 16px; }
    .customer-chat-form button { padding: 10px 12px; }
    .customer-chat-note { padding: 0 14px 12px; font-size: 10px; }
    .chat-results-heading .customer-hotel-card { padding: 16px; }
    .reservation-result-page { padding: 26px 20px; }
    .reservation-result-page h1 { font-size: 24px; }
    .reservation-next-actions { flex-direction: column; align-items: stretch; gap: 16px; }
}
.customer-environment-note { display: flex; align-items: center; flex-wrap: wrap; gap: 8px 12px; max-width: 1184px; margin: 0 auto; padding: 0 28px 8px; font-size: 11px; color: var(--muted); line-height: 1.7; }
.customer-entry-actions { display: flex; justify-content: center; flex-wrap: wrap; gap: 12px; }
.customer-result-count { color: var(--muted); font-size: 12px; flex-shrink: 0; }
.customer-hotel-columns > .customer-stay-card { grid-column: 2; grid-row: 1; }
.customer-hotel-main { grid-column: 1; grid-row: 1; }
.customer-info-section, .hotel-assistant-card { scroll-margin-top: 20px; }
.customer-state-card { text-align: left; padding: 24px; }
.customer-state-card h2 { font-size: 18px; }
.reservation-status-icon { display: grid; place-items: center; width: 48px; height: 48px; margin: 0 auto 18px; border-radius: 50%; font-size: 24px; background: #fff0ef; color: #b44641; }
.reservation-status-label { display: inline-block; font-size: 12px; border-radius: 6px; padding: 5px 10px; background: #fff0ef; color: #b44641; }
.result-confirmed .reservation-status-icon, .result-confirmed .reservation-status-label { background: #edf8f2; color: #34816b; }
.result-pending .reservation-status-icon, .result-pending .reservation-status-label { background: #fbf4e6; color: #96722c; }
.result-cancelled .reservation-status-icon, .result-cancelled .reservation-status-label { background: #f1f4f8; color: #65758b; }
.customer-search-grid, .customer-phone-layout, .customer-booking-grid, .customer-hotel-columns { min-width: 0; }
.booking-input-grid > *, .customer-room-card > *, .customer-chat-heading > div { min-width: 0; }
.customer-chat-shell { height: min(680px, calc(100dvh - 196px)); }
.customer-chat-note { line-height: 1.6; }
.customer-room-card h3, .customer-service-list span, .customer-amenities span { overflow-wrap: anywhere; }
.customer-form-error ul { padding-left: 20px; }
.booking-input-grid small { color: #b44641; }
.customer-field input[aria-invalid], .booking-input-grid input[aria-invalid] { border-color: #b44641; }
@media (max-width: 820px) {
    .customer-hotel-columns { grid-template-columns: minmax(0, 1fr); }
    .customer-hotel-columns > .customer-stay-card { position: static; grid-column: 1; grid-row: 1; }
    .customer-hotel-main { grid-column: 1; grid-row: 2; }
}
@media (max-width: 560px) {
    .customer-environment-note { padding: 0 16px 8px; gap: 6px; font-size: 10px; }
    .customer-entry-actions { flex-direction: column; }
    .customer-result-count { padding-top: 4px; }
    .customer-results-heading { flex-wrap: wrap; gap: 8px; }
    .customer-nav a { min-height: 44px; }
    .customer-chat-shell { height: calc(100dvh - 230px); min-height: 360px; }
    .customer-chat-starters button { min-height: 44px; width: 100%; }
    .hotel-assistant-form button, .room-card-price .customer-primary-button, .customer-price-column .customer-primary-button { width: 100%; }
}
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } }
/* Chat UX: live sending, status, typing indicator, quick replies and composer. */
.customer-chat-shell { grid-template-rows: auto minmax(0, 1fr) auto auto; }
.customer-chat-heading .chat-status { display: flex; align-items: center; gap: 6px; padding: 0; margin-top: 4px; }
.chat-status i { width: 7px; height: 7px; border-radius: 50%; background: #34816b; flex-shrink: 0; }
.chat-status-limited i { background: #c0902f; }
.chat-status-unavailable i { background: #b44641; }
.chat-reset-button { display: inline-flex; align-items: center; gap: 6px; height: 36px; padding: 0 12px; border: 1px solid var(--line); border-radius: 8px; background: white; color: #4b5b70; font-size: 12px; cursor: pointer; white-space: nowrap; }
.chat-reset-button:hover { border-color: #c8d6ea; color: var(--blue); background: #f7faff; }
.customer-chat-history { position: relative; scroll-behavior: smooth; }
.customer-chat-messages { gap: 14px; }
.customer-chat-bubble { line-height: 1.7; animation: chat-bubble-in .18s ease-out; }
.guest-bubble { background: var(--blue); color: white; border-bottom-right-radius: 4px; }
.guest-bubble strong { color: #dbe8fb; }
.assistant-bubble { border-bottom-left-radius: 4px; }
.chat-error-bubble { background: #fff4f3; border: 1px solid #f3d5d2; }
.chat-retry-button { margin-top: 10px; height: 32px; padding: 0 12px; border: 1px solid #e6b9b5; border-radius: 7px; background: white; color: #b44641; font-size: 12px; cursor: pointer; }
.chat-results-item { list-style: none; }
.chat-results-item .chat-results-heading { margin: 4px 0 6px; padding: 16px; border: 1px solid var(--line); border-radius: 12px; background: #fbfcfe; }
.chat-results-item .chat-results-heading h2 { font-size: 16px; }
.chat-results-empty { color: var(--muted); font-size: 13px; }
.chat-typing { padding-top: 12px; padding-bottom: 12px; }
.typing-dots { display: inline-flex; gap: 5px; padding: 6px 0 2px; }
.typing-dots i { width: 7px; height: 7px; border-radius: 50%; background: #9aa8ba; animation: chat-typing 1.2s infinite ease-in-out; }
.typing-dots i:nth-child(2) { animation-delay: .15s; }
.typing-dots i:nth-child(3) { animation-delay: .3s; }
.customer-chat-starters { display: flex; flex-wrap: wrap; gap: 8px; padding: 16px 0 0; }
.customer-chat-starters p { width: 100%; margin: 0; }
.customer-chat-starters button { display: inline-block; margin: 0; border-radius: 999px; padding: 8px 14px; }
.customer-chat-starters button:hover, .chat-suggestions button:hover { background: #f2f7fe; border-color: #c8d9f2; }
.chat-suggestions { display: flex; gap: 8px; overflow-x: auto; padding: 10px 24px 0; border-top: 1px solid var(--line); scrollbar-width: none; }
.chat-suggestions button { flex-shrink: 0; height: 34px; padding: 0 14px; border: 1px solid #d6e3f5; border-radius: 999px; background: white; color: var(--blue); font-size: 12px; cursor: pointer; white-space: nowrap; }
.chat-suggestions:not([hidden]) + .customer-chat-form { border-top: 0; }
.customer-chat-starters[hidden], .chat-suggestions[hidden] { display: none; }
.customer-chat-form { display: block; padding: 12px 24px 10px; }
.chat-composer { display: flex; align-items: flex-end; gap: 8px; padding: 6px 6px 6px 14px; border: 1px solid #dce3ed; border-radius: 12px; background: white; transition: border-color .15s, box-shadow .15s; }
.chat-composer:focus-within { border-color: #79a6e6; box-shadow: 0 0 0 3px #3978d415; }
.customer-chat-form .chat-composer textarea { flex: 1; width: auto; height: 44px; min-height: 44px; max-height: 160px; padding: 11px 0; border: 0; box-shadow: none; background: transparent; line-height: 1.5; overflow-y: auto; }
.customer-chat-form .chat-composer textarea:focus { box-shadow: none; }
.customer-chat-form .chat-send-button { height: 40px; border-radius: 9px; flex-shrink: 0; }
.customer-chat-form .chat-send-button:disabled { opacity: .45; cursor: not-allowed; }
.customer-chat-form[aria-busy="true"] .chat-send-button { cursor: progress; }
.chat-composer-meta { display: flex; justify-content: space-between; gap: 12px; margin: 6px 2px 0; font-size: 11px; color: var(--muted); }
.chat-composer-meta kbd { padding: 0 5px; border: 1px solid var(--line); border-bottom-width: 2px; border-radius: 4px; background: var(--soft); font: inherit; font-size: 10px; }
.chat-counter { flex-shrink: 0; font-variant-numeric: tabular-nums; }
.chat-counter.is-near-limit { color: #b44641; }
.customer-chat-form .customer-form-error { margin-top: 6px; }
@keyframes chat-bubble-in { from { opacity: 0; transform: translateY(4px); } to { opacity: 1; transform: none; } }
@keyframes chat-typing { 0%, 80%, 100% { opacity: .3; transform: translateY(0); } 40% { opacity: 1; transform: translateY(-3px); } }
@media (max-width: 560px) {
    .chat-reset-button { padding: 0 10px; }
    .chat-suggestions { padding: 8px 12px 0; }
    .customer-chat-form { padding: 8px 12px 8px; }
    .chat-composer-meta > span:first-child { display: none; }
    .chat-composer-meta { justify-content: flex-end; }
    .chat-results-item .chat-results-heading { padding: 12px; }
}
@media (prefers-reduced-motion: reduce) {
    .customer-chat-bubble, .typing-dots i { animation: none; }
    .customer-chat-history { scroll-behavior: auto; }
}
/* Admin panel entry: visible but in the site's own blue/white language. */
.customer-nav a.customer-admin-button { display: inline-flex; align-items: center; gap: 8px; margin-left: 4px; padding: 8px 14px; border: 1px solid #c9dbf3; border-radius: 999px; background: #f2f7fe; color: var(--blue); font-weight: 600; box-shadow: 0 1px 2px #3978d414; transition: background .15s, border-color .15s, box-shadow .15s; }
.customer-nav a.customer-admin-button:hover, .customer-nav a.customer-admin-button:focus-visible { background: var(--blue); border-color: var(--blue); color: white; box-shadow: 0 4px 12px #3978d433; }
.customer-admin-arrow { transition: transform .15s; }
.customer-admin-button:hover .customer-admin-arrow { transform: translateX(2px); }
@media (max-width: 560px) {
    .customer-nav a.customer-admin-button { padding: 7px 10px; margin-left: 0; }
    .customer-nav a.customer-admin-button .customer-admin-arrow { display: none; }
}
@media (prefers-reduced-motion: reduce) { .customer-admin-arrow, .customer-nav a.customer-admin-button { transition: none; } }